Sisgrate Technologies is a Information Technology (IT) Management Consulting & Project Management Company. Our focus is IT infrastructural engineering. We work with the core IT operational components; Management, Projects ( move / add / change ) and Technical Support Development. We provide a top down approach to the design and development of the Information and Communication Technology (ICT) landscape.
We continually evaluate our service offerings to ensure that they are always relevant to customer requirements and most importantly offer a holistic approach to IT Management.
Our Technology Management Consulting Services are designed to assist organizations develop and maintain standard IT practices that efficiently and effectively address day to day operations. We have assisted many organizations, ranging from small business to fortune 1000 companies form a solid foundation for ensuring growth management while allowing greater flexibility and room for future expansion of what is arguably the most fluctuating and business critical element of any company, Technology.
Our Project Managers are PMP Certified, highly skilled and experienced enterprise engineers, expert in the design and delivery of cost effective, high-performance information technology infrastructure and application integration with extensive experience in all facets of project life-cycle including; initialization, Planning, Executing, Monitoring & controlling, and final Project Closure processes.
Our Technical Support Development Services are designed to assist customers in ensuring the very best in response and resolution. We realize downtime impacts both productivity and profitability and at Sisgrate we have over twenty years in Technical Support and HelpDesk Management experience. Our TSD Team will work with your Technical Support Managment to develop and implement the procedures and methodologies to ensure effective, proactive technical support services, with acurate and timely reporting on support activity metrics.